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Welcome to Polden Medical Practice

The Doctors and Staff at Polden Medical Practice in Edington and Woolavington are proud to offer the highest standard of Patient-Centred Healthcare.

We run many Clinics for the management of Chronic diseases such as Asthma and Diabetes and offer a wide variety of other medical services including Antenatal and Postnatal care, Minor surgery, Childhood Vaccinations. 

Feedback and suggestions are always welcomed by the Practice please call Helen Jackson, Practice Manager to have a confidential discussion about any concerns.

Polden Medical Practice

Our Vision: A Modern Country practice demonstrating excellence in Patient Centred Healthcare with a Personal and Caring approach.

Our Mission: To Be A Professional and Effective Team Supporting Each Other to put Patients at the Heart of All We Do.

EASTER Closing Times

Please Note the practice will be closed over Easter on the following days

Friday 30th March 2018 Good Friday

Sunday 1st April 2018 Easter Sunday

Monday 2nd April 2018 Easter Monday

Please order your repeat medication by Tuesday 27th March 2018

 

Change in Opening Hours

From 1st February 2018, our Saturday opening hours changed and we moved all our Saturday clinics and dispensary collections to Woolavington.

We would like to assure you all that there are no plans to close Edington Surgery completely, now or in the future. All our usual Monday to Friday clinics and our daily operations are running as usual.

The main reason for making this decision was the introduction of the Improved Access to Primary Care appointments which started earlier this year, where we now provide appointments for the extended Bridgwater area on a Saturday morning.

There are notices in each branch on all our Edington medication collections, to advise our patients of the changes. If you usually collect your medication at Edington on a Saturday, please discuss this with one of our dispensary team.

Stop Press: PHARMACY APPLICATION LATEST

Please click on this link to see the practice information leaflet

Pharmacy Application Latest

 

Prescription Line

For your information

The prescription line for ordering Medication opens between 10am and 1pm Monday until Friday.

 

Telephone Menu System

In December we  implemented a new telephone menu system and you have  five options to choose from, which will allow your calls to be diverted through to the appropriate member of our team. The telephone number is still 01278 722077

The options now available are as follows:

  • Press 1 -  to book or cancel an appointment
  • Press 2  - for our repeat prescription line.  This line is open (every day except weekends) between the hours of 10am to 1pm. Please Note: online ordering for repeat medication is available via your  'EMIS Patient Access Online' account.  If you don't have an account please contact the Practice reception to request one.
  • Press 3 -  for test results and sick notes.  Please note this service is available between the hours of 2pm and 5pm
  • Press 4 - for referrals and hospital appointments. Please note this service is available between the hours of 10am and 3pm
  • Press 5 - or hold for all other enquiries


Next Scheduled Closures (closures apply to both Surgeries):

2018

  • Wednesday 18thApril
  • Thursday 17th May
  • Tuesday 19th June
  • Wednesday 18th July
  • Thursday 16th August
  • Tuesday 18th September
  • Wednesday 17th October
  • Thursday 15th November
  • Tuesday 11th December

The Practice will be closed between  2pm to 5pm on the above dates.

For information on all upcoming closures please Click Here.

 

General News

Our news stories include:

  • Liquid Nitrogen Service
  • Named Accountable GP
  • Meningitis Vaccination
  • Would you like to be part of our Virtual Patient Participation Group?
    Read more...

 

Other Useful Information

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Self Help Advice and Tools

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